• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 7 (64-bit)

How I get a serial number for my new hp motherboard part number 632103-003 and how I ugrade the bios with the information asked. On startup my new motherboard, a warning message displays, indicating that the system has found an invalid serial number.

5 REPLIES 5
HP Recommended

@albernd27,

 

Welcome to the HP Support Community!

 

Follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c01443496

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

I can't find the way in suport hp website to inform my CT number. 

HP Recommended

You can contact the HP Support using this link:

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

HP Recommended

I already tried this link but I didn't find the link where I inform the CT number os the motherboard to get it serial number. I need more detailed informations how to proceed. The HP´s suport page dosent show a friendly way to find a solution for my insue.

HP Recommended

@albernd27

 

I have brought your issue to the attention of an appropriate team within HP. 

They will likely request information from you in order to look up your case details or product serial number 

 

Please look for a private message from an identified HP contact. 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

Raj1788
I am an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.