nieuwe SD harde schijf

[misty53]

I need a new hard drive for this chrome book, it hasnt been used that much, just on holiday. I cannot find anywhere to buy one.

[Jeet_singh · Accepted solution]

Hi @misty53,

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you need assistance with replacing the hard drive on your HP Chromebook. Don't worry as I have a few suggestions which should help you resolve this issue.

After going through your post, I did go through the Product specifications page and found that its 16 GB SSD hard drive installed on your PC.

Now, please go through the Maintenance and Service guide of your notebook to find the list of compatible and tested solid-state drive for your PC.

For more details, please go to Chapter 3 Illustrated Parts Catalog and page no. 11 - Computer major components for the Solid-state drive with the part number.

If the issue occurred after an accident (such as dropping it on the floor, etc.) there could be a additional charges in such cases to get the computer repaired via HP service centers. 
 

You could purchase the part from HP, use the HP Parts surfer to identify the part: Click here & order it via the HP Parts store (Click here) or alternatively, Contact HP for setting up an order/service via phone support  

HP Technical Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get the phone number.' A case number and phone number will now populate for you.

Hope this helps, for any further queries reply to the post and feel free to join us again

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,