• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎06-13-2021 08:24 AM

HP Recommended
Product: OMEN — 15-en0031ur
Operating System: Microsoft Windows 10 (64-bit)

no driver ACPI \ VEN_HPIC & DEV_0004 for OMEN - 15-en0031ur

1 person had the same question
1 REPLY 1

‎06-13-2021 10:39 AM

HP Recommended

Hi:

 

I have zipped up and attached the driver you need for that device, below.

 

Download and unzip the file to its folder.  Do not do anything with the files in the folder.

 

Go to the device manager.  Click on the unknown ACPI\VEN_HPIC&DEV_0004 device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the 'Browse my computer for drivers' option and browse to the driver folder you unzipped.

 

Make sure the Include subfolders box is checked and the driver should install.

HPIC0004.zip
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.