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- HP Community
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- Re: no link for warranty period dispute

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09-30-2024 01:40 PM
Hello Support Team
I have purchased a new hp laptop and I cannot dispute the warranty period.
there is no link available for disputing warranty, and the warranty period is wrong.
Could you please help?
regards.
10-01-2024 07:40 AM
Hi @SKhedr
Welcome to the HP support community.
I understand that you’re experiencing an issue with your HP warranty, and I apologize for the inconvenience this has caused. I'm here to help you today.
Please click on the link below.
https://support.hp.com/in-en/document/ish_2534210-1364541-16
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
-Regards
Raj-HP Support
Raj2111
I am an HP Employee
10-01-2024 11:22 AM
Thanks for writing.
I have followed the instructions, same problem. the dispute link does not appear as it should be like in the instructions you shared.
this is what I should see, but I do not.
I can only see the first line, and no link provided
could you please help?
regards
10-01-2024 02:29 PM
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a good day.
-Regards
Raj-HP Support
Raj2111
I am an HP Employee
11-25-2024 01:50 AM
Hi Raj2111,
I have the same question - I cannot find the dispute link for my product and would like some help disputing my warranty period. I've followed https://support.hp.com/in-en/document/ish_2534210-1364541-16 but the "Dispute link" is not available.