notebook hard drive replacement assistance

[dave5383]

I am looking for advice on repairing my laptop. It had been running erratically, wouldn't do the windows 10 upgrades
so I tried the microsoft clean OS update which failed and when recovering went into a repairing drive C process

that took about 12 hours. So at that point I recovered from drive D to get the factory delivered condition from

3 years ago and managed to boot up and another 16 hours later had pretty much got to the latest Windows 10

version BUT THEN on a restart I got the blue screen about non bootable disc and subsequent black screen of
performing automatic repair which never completes SO found the boot menu diagnostics that say hard
drive failure 24 character code.  Can I buy the replacement drive (1TB) and put it in myself? Any other advice?

[banhien]

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@dave5383 wrote:

... menu diagnostics that say hard
drive failure 24 character code.  Can I buy the replacement drive (1TB) and put it in myself? Any other advice?

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@dave5383 

Well, with 24 character code the best option with no warranty is to replace HDD and perform a fresh install.

Since your machine previously ran Windows 10, you can do a clean install W10 for free by using the media creation tool at the link below.

     https://www.microsoft.com/en-us/software-download/windows10

The tool will allow you to make a bootable installation media (USB/DVD) and you can use installation media to install.

During the installation process if you are asked to enter a product key, check the 'Skip' box and W10 will install and then automatically activate once you are connected to the internet using the key embedded in BIOS of your machine.

Then you can install the drivers and available software you need from your PC's support page. Normally few Windows 10 updates can install nearly all drivers for you.

Regards.

[dave5383]

Thanks BH.

Looking for help in how I find the exact available replacement part and any

product repair manual that advises on the replacement process.

Located in SF bay area - are these disc drives typically 'off the shelf' parts you can get

from Fry's, Best Buy, Central Computers and the like or do you get it online

from HP or Amazon? Thanks,

-dave

[banhien]

@dave5383 

Basically any 2.5" HDD/SSD's should work, you can buy from a good computer shop (Fry's, BB, .. Amazon).

Regards.

[dave5383]

Thanks again, BH. The 'official' HP part I was looking for HDD 1TB 778192=005 was not available - on backorder, but

I have obtained another HDD of the same manufacturer / part # Toshiba MQ01ABD100. The one that failed in my laptop

was labeled drive rev AAH AB01/AX1R2C  date 28Jul2016, and the new one I just obtained
is labeled drive rev AAD AC10/AX0P3D date 29Sep2017. Do you expect I will encounter any difficulty because the
drive revision and firmware are not an identical match?

Related: I was able to use the HP Cloud Recovery application (with much grief) to produce the USB for

recovering the factory delivered recovery that I expect is the same stuff that was on the original HDD 😧 volume
before the failure. It was recognized by the laptop as a boot source before I took out the failed original HDD.

If you have any advice or recommendation based on the replacement HDD drive revision / firmware differences
I would appreciate your insights. Thanks,

-Dave