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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Notebook - 15 -ba010au
Microsoft Windows 8.1 (64-bit)

Recently my notebook charges only when power is off.Earlier it charged 100% .Now charging freezes at 71%.

And it automatically shutdowns at 22%.

There's no any error massages as "plugged in not charging".What can I do ?

1 REPLY 1
HP Recommended

Have you calibrated the battery?

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