nvidia graphic card (Code 43) Victus Gaming Laptop 16-r0085cl

[hamid-zaak]

hello 

as you can see i have issue with my display adapter i have tried serval way to solve this issue with no result i tried reinstalling driver even i tried to reinstall windows 11  i am getting frustrated i have gone through community and i see alot of costumers having the same issue, what is the use of a gaming laptop if graphics card don't work please hp support help

module :  Victus Gaming Laptop 16-r0085cl

[BeemerBiker]

This is a new system and you have cloud recovery.  It may also be under warranty.

Check to see if there is a hardware problem: Watch this video.

Tap the ESC key after powering on. Tap it once a second after you see the LEDs on the keyboard flash. When you see the startup menu, press F2 to run diagnostics.

If a component fails during the UEFI test then Click here to check warranty

If the component is not tested then possibly it is in the updated version of UEFI diagnostics.

HP releases newer UEFI diagnostics periodically.
When you select F2 during boot you are requesting UEFI diagnostics.
There is an updated diagnostics package Click Here
Look for the phrase 'issues outside the OS',
Expand the '+' symbol and click the DOWNLOAD button.
The version of the UEFI diagnostics is shown at the left of that DOWNLOAD button.
When you press F2 to run diagnostics please ensure the version is the new one.

If no failure then windows drivers or file corruption could be the problem.
Drivers for windows 11, 24H2 are all here.  Just select 24H2 which is the latest release of Window 11.

Here is the graphics driver for your 4070 gpu.  It is dated Dec 10, 2025

Did your system come with windows 11?  if so, then you have cloud recovery.,

HP is removing cloud recovery for system over 5 years old.
The actual wording is a limited time after the warranty expires
You may want to get a copy of the cloud recovery before it is too late.
Cloud recovery provides all the custom HP drivers.
Go to the below site and enter your product ID including the 3 characters after the # character
If you have cloud recovery you can restore your system using a 32gb flash.
It may take an hour or more to create the recovery USB.
https://d34z73bbtpzgej.cloudfront.net/

If your system did not come with windows 11 then you probably need to install al the drivers listed for 24H2, not just the graphics driver.

Let me know if a problem.