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‎10-12-2022 10:00 AM

HP Recommended
Product: HP 14s-fq0000 Laptop PC (12N13AV)
Operating System: Microsoft Windows 11

hello good day, i was trying to update my hp 14s-fq0004sl with a fresh 16 gig ram and an m.2 1tb ssd in addition to the one already present in the laptop because it was starting to be a bit slow and since is my work laptop 70 gig base memory isn't enough i looked up in the crucial websiste before buying and it all was compatible with my pc 

but after i finished the m.2 doesn't show anywhere in the system the BIOS is extremely locked and doesn't let you do a whole lot i tried turning off safe boot but still nothing i tried to put the m.2 in my ps5 to check if the drive was fried but it reads it is there maybe a drive or something i have to download to make it work or is it possible that the drive is toasted?

p.s. sorry for any bad grammar but english is not my 1st 

Category:
1 REPLY 1

‎10-12-2022 12:43 PM - edited ‎10-12-2022 12:47 PM

HP Recommended

Hi:

 

We have discovered that forum members that own that model series with the 64 GB eMMC drives can install a M.2 SATA SSD and it will work just fine.

 

A NVMe SSD will not.

 

Something like this...

 

Western Digital SSD M.2 SATA III da 480 GB VERDE 6 GB/S : Amazon.it: Informatica

 

A related discussion...

 

Solved: Question re HP 14-fq0045nr - HP Support Community - 8376107

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