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HP Spectre x360 - 13t-ap000 CTO
Microsoft Windows 11

I purchased this spectre convertible 3t-ap000 directly from HP online for ~ 2 yrs ago.  Today, I cannot power on when push the power button.  The light flashed up for ~2 second then went off.  I follow instruction found in this forum with no luck.  When just using AC power (detached the battery connector from the board), it does not power it up either. Is the motherboard burnt like one of the users mentioned in this forum?  I paid premium price for this laptop and didn't expected to last for just a couple of yrs.  I have non brand name laptop costed  just a few hundreds bucks and still running over 10 yrs.

1 REPLY 1
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Hi @guyfromthesouth

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing power-related issues on your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

I would suggest you please use the link below and follow the steps. Once done, let me know the outcome of it: https://support.hp.com/id-en/document/ish_3974055-3873564-16#:~:text=With%20the%20AC%20adapter%20unp... 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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