• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Thanks for the reply @Wrath0819,

 

If the computer is shutting down during the test while running an extensive test, it could be a hardware issue. 

As you have mentioned that the computer shutdown due to overheating recommend you try the steps suggested in this HP Article

Run HP Support Assistant on your computer to make sure all the drivers are updated, especially BIOS and chipset. Click here

Also, run the troubleshooter from the control panel and select power and follow the onscreen instructions. Step 4 in this HP Article.

 

Let me know if this helped. Good Luck. 

Chimney_83
I am an HP Employee

HP Recommended

I fixed the BIOS. laptop boots up properly.

Poower charge problem fixed as well.

 

HP Recommended

@Wrath0819

 

Great news! Glad to know that the issue has been fixed. 

 

Happy computing! 🙂

HP Recommended

bad news.

 

ran hp battery check using support assistant.

 

Failed to find bettery even though it was inserted properly.

HP Recommended
Hiii.
I have a hp laptop probook..
It won't go on..and when i put the charger in it the battery, power and caps lock light starts blinking..
The battery light is orange and the others are white..
Can you pls help me i need it for work.. thank you
HP Recommended
HP 530
Blinking orange
HP Recommended
Computer is not switching on , when I press the switch on button the charging orange light blinks 3 times . When I keep pressing the button changing light doesn’t appear at all .. pls help
HP Recommended

orange charge light on laptop is blinking

HP Recommended

How did you "fix" the BIOS?

HP Recommended

My system is HP probook and it starred blinking non-stop orange light at battery charging point 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.