overheating

[mikhany]

hello
i recently bought hp pavilion gaming laptop 15 cx0056wm and iam kindda worried when i game on it the cpu temp pumps to 89-90 avg range (the gpu is perfectly fine btw it allways stays at 70  or 75 something like that)

there r no throttling at all everything is normal but iam worried should i cap the processor to a lower clock speed or its just normal as long as there r no throttling?
and at what temprature should i be worried?

[A4Apollo]

Hi! @mikhany,

Are you using any high-end application or playing a graphic oriented game on your PC?

Please share the product number of the PC to assist you better.

If you are Gaming or using any high-end application the PC will raise the laptop temperature and if the vents are restricted that will increase the heat more. So if this laptop hasn't had the vents cleaned out for some time this could result in Thermal overload and causing your laptop to shut down and worse case damage the system to point it no longer works.

Try updating the BIOS and graphics driver on the PC to the latest version and check if it helps.

Update the BIOS using this link. Click Here

Also, update the graphics driver using this link. Click Here

To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side
of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature
sensor and is designed to turn on automatically when high-temperature conditions exist. These conditions
are affected by high external temperatures, system power consumption, power management/battery
conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced
through the ventilation grill located on the left side of the computer.

Also, Try performing the following ts steps:
 
1 - Right-click on any open space on your computer's taskbar.
 
2 -Select "Task Manager" and press "Enter."
 
3 -Select "View" from the Taskbar Manager's pull-down menu. If more than one computer is connected to your network, notice the graphs for all CPUs. Select "One Graph Per CPU." This will help determine which computers are using more processing time.
 
4 -Go to the "Applications" tab. Because this tab shows open programs in real time, you will be able to see exactly when a program has been opened and closed at the time that it occurs. Identify and close selected programs by highlighting each one separately and clicking on "End Task" to free up processing time. (Important: Make sure all work is saved prior to closing any programs.)
 
5 -Go to the "Processes" tab and view them, but do not delete any of them unless absolutely necessary. All of the hidden system processes and programs are listed here. (Note: See Warnings section.)
 
6 -Set your computer's cooling fan to "Auto." Next, slide the Processing Speed scale to "3-4." Slide the Cooling Method scale to the middle of the range. These settings will slow down the CPU when needed
 

Lastly, Hit Win Key + R
Type in “Regedit” and then hit Enter.
Go to ‘HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management’
Find ‘ClearPageFileAtShutDown’ and change its value to 1
Restart the computer

Refer this article to further troubleshoot overheating issues with your PC. Click Here

Hope to this answers your query!

Have a great day! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[mikhany]

hello
first thanks a lot for your help
second i'am afraid u misunderstood my question
first i should let u know that it happened only when i game on it
and second that i watched some reviews on this laptop and all of the reviewers said that when they game on it the cpu temp. pumps up to 90's so its not a individual's case its not air vents are dusty and its perfectly expected from this particular model to behave like that
now what i am asking is although they designed it for the processor to come up to 90's does that still safe?
does the 90's for that processor in that laptop harmful?

[A4Apollo · Accepted solution]

Hi! @mikhany,

I understand your concern but did you update the drivers on the PC to the latest version.

Those temps are okay- a bit on the high side, but acceptable. Intel mobile CPU's can get really hot without taking any (immediate) damage.

However, I would suggest you update the drivers on the PC to the latest version and check if it helps.

Also, Update the Intel Dynamic Platform and Thermal Framework Client Driver to the latest using this link. Click Here

Hope this helps!

Take Care! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[mikhany]

i really appreciate your help thanks a lot

one last thing
i oftenly use throttle stop to cap the processor clock to 3.3 or 3.5 instead of 4.0 to lower the cpu temperature (only lowering the clock, no undervolting no over clocking and no voltage manipulation)
does that harm the processor?
and thanks again for your help 🙂

[A4Apollo]

Hi! @mikhany,

It does not harm the PC unless you overclock the settings.

Take Care! 

[mikhany]

i cant thank u enough i have been struggling with these questions
really appreciated