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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- pavilion g6-1242sa upgrade from i5-2430m to i7-2620m

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10-07-2022 03:24 AM
i tried to upgrade my g6 -1242sa processor by replacing i5 -2430m to i7-2620m
the laptop starts up and reports the i7 processor corectly but after approx 10 minutes i get blue screen of death .
it restarts and works ok for a few minutes then blue screen of death again the more i use it the faster it happens .
if i put back my original i5 processor it works correctly again with no crash .
the bios is f.66 .
is there another bios specifically for the i7 processor or is it just not compatable with my laptop ?
thank you in advance
ian
10-07-2022 06:05 AM
That model is no longer supported by HP as it is too old. I did find drivers, manuals, and BIOS from another site. The BIOS posted is the last one from the other site and the manual indicates the Intel Core i7-2620M processor as a listed CPU.
When the Intel Core i7-2620M processor is installed, did you make sure the cooling thermal paste is adequate to make good contact with the cooler?
I'm not an HP employee.
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10-08-2022 05:01 AM
Finding the reason for the shutdowns might prove to be difficult if not heat related. Investigating the reason should start in the "Event Viewer".
Here is a guide to help. It most likely will be time consuming.
https://www.freecodecamp.org/news/event-viewer-how-to-access-the-windows-10-activity-log/
I'm not an HP employee.
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