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HP Recommended
HP ENVY 15-AE009TX
Microsoft Windows 10 (64-bit)

pci data acquisition and signal processing controller DRIVERs not installed in hp envy 15-ae009tx laptop ,

 

 

please help me to find out the driver solution ...

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

That device is installed by either one of these drivers...

 

Most likely you need to install the latest Intel chipset installation utility and restart the PC.

 

The 2nd file down on the left side of the webpage is the auto install file.

 

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-?pr...

 

If that driver doesn't install the device, then this one should...

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72106.exe

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

That device is installed by either one of these drivers...

 

Most likely you need to install the latest Intel chipset installation utility and restart the PC.

 

The 2nd file down on the left side of the webpage is the auto install file.

 

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-?pr...

 

If that driver doesn't install the device, then this one should...

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72106.exe

HP Recommended

thanks a lot , for the solution...

HP Recommended

You're very welcome.

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