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‎07-12-2019 10:27 AM

HP Recommended

my usb lights up when plugged into my hp laptop however when I try to open or format it, it shows "please insert drive into (:letter)"... I tried changing the letter assigned to it since most of the forums on the internet says it's the first method for a solution but I changed it many times already but still didn't work... I have downloaded many recovery tools as well but they can't detect the drive... i don't know what to do now

1 person had the same question
1 REPLY 1

‎07-16-2019 09:56 AM

HP Recommended

@SIVANESH2,

 

Welcome to the HP Support Community! 

  • What is the make and model of the flash drive?
  • What is the exact model for your computer?
  • What is the operating system you are using?
  • Have you tried the flash drive on a different computer?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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