• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-24-2024 07:32 AM

HP Recommended

i have the hp elitebook 745 and ryzen 5 2500u laptop and i would like to get some type of port extender so that i can move the hdmi the lan and the mouse wires from the right side of the pc to the back out of the way. i have the hp port replicator but that seems to not like the lan connection as it drops the lan not and then and i have to power it down and back up to get the lan back online.

 

i tried one of those port extenders from ebay that plugs into the usb-c port but it will not let the monitor work that i have connected to the laptop. the usb ports and lan port work but not the hdmi or vga. now it may be the device or maybe that usb-c port on this pc can't run the monitor thru that usb-c port. so maybe someone her can help me figure this out. thanks

 

 

this is the side of the pc that has the usb-c port it has a pd the usb and a SS symbol next to the port

s-l960.jpg

 

this is the hp port replicator i now use that seems to drop the lan now and then but is rather bulky to set behind the laptop

s-l1600-2.jpg

this is the port extender i got from ebay that allow the lan and the usb to work but will not let the monito to work on hdmi or vga.

 

s-l1600=1.jpg

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.