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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- pressing multiple buttons at once

Create an account on the HP Community to personalize your profile and ask a question
07-24-2023 07:43 AM
I cant press Q E X A buttons at the same time while I can press asdf at the same time or another interesting example is that when I press B and N together I cant use the buttons above them, for instance g h j or t y u but I can use the buttons placed on the left and right of keyboard. I tested them using a keyboard testing website
07-26-2023 07:33 PM
Hi @Emre9903,
Welcome to the HP support community.
Please help us with the laptop serial number or the product number on a private message for further assistance.
Here is the link to find the product number:- Click here
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Alden4
HP Support
HP Support Community Moderator