printer not warming up

[nadeem1234]

[11:28 AM, 7/31/2025] Nadeem: i have hp 135 w mfp laser one day a paper was jamed and it was rolled around its heater near like someting which was a balck coloured pipe my paper was rolled i tried to get out pepr by pusing it but it torn out i could not see the paper which was sutill inside it so took it to loacal technician he opened the cover of machine and took out per out by rollling gers inside it then he closed amchine ( keep in mind before i go to technican it machine said tray error) when techincian tunred on it the machine wasd showing error 1317 so he opened it agin and clend machine the techniacian ahd one more machine of same dmodel hp 135 w the error of tayht machnne was 1311 and taht machine printed papers succesfully but the papre passed through machuine and gets out only something was not printed so my printer has the error taht seems that maybe some problem was with sensors fuser or amybe somthing still inside so the technician get other machines logic card and installs it in my printer and then the paper come out of machine but nothing was printed noe w my printer shows error 1311 ...............when th ep technician putted my machines logic card into the other machine the other machine said error 1317 and ....specially my logicv card was not warming up so he instaled new firmware in my machine s logic card then after it the error was finished but the printer was not e warming up
[11:29 AM, 7/31/2025] Nadeem: now my printer does not warms up

[VikramTheGreat · Accepted solution]

Hi @nadeem1234,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for the detailed explanation. Based on everything you've described, your HP Laser MFP 135w seems to be experiencing a complex hardware issue, likely involving:

What This Likely Means

• The fuser unit may have been damaged when the paper was forcibly removed.
• The logic board might not be supplying power to the fuser (especially if it’s not warming up).
• Sensor misalignment or damage could also be contributing to the persistent errors.

Recommended Next Steps

1. Inspect the Fuser Unit:
   • Check for any visible damage, burn marks, or loose connections.
   • If the fuser isn’t heating, it may need to be replaced.
      
2. Check the Thermistor and Thermostat:
   • These are safety components that regulate fuser temperature.
   • If either is faulty, the printer will not allow the fuser to heat.
      
3. Use the Original Logic Board:
   • Swapping logic boards can cause firmware mismatches and error codes.
   • Reinstall the original board and ensure the firmware matches the printer model.

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat