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HP Recommended
ProBook 4530s
Microsoft Windows 10 (64-bit)

hi

I install all of my drivers but I have problem with install 4 of my drivers that properties of these listed in blow. please help me.

thanks a lot.

-------------

1-name of driver in device manager: Base system Device

Device status:

The drivers for this device are not installed. (Code 28)

There are no compatible drivers for this device.

To find a driver for this device, click Update Driver.

details/ device instance path: PCI\VEN_197B&DEV_2392&SUBSYS_167C103C&REV_30\4&2AC9341C&0&00E2

---------------------------

2- name of driver in device manager: Base system device

device status:

The drivers for this device are not installed. (Code 28)

There are no compatible drivers for this device.

To find a driver for this device, click Update Driver.

details/ device instance path: PCI\VEN_197B&DEV_2393&SUBSYS_167C103C&REV_30\4&2AC9341C&0&03E2

-----------------------------

3-name of driver in device manager: Unknown device

device status:

he drivers for this device are not installed. (Code 28)

There are no compatible drivers for this device.

To find a driver for this device, click Update Driver.

details/ device instance path: ACPI\HPQ0004\3&B1BFB68&0

----------------------------------

4- name of driver in device manager: Unknown device

device status:

The drivers for this device are not installed. (Code 28)

There are no compatible drivers for this device.

To find a driver for this device, click Update Driver.

details/ device instance path: USB\VID_138A&PID_003C\0020068A718A

-----------------------------------------

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need these drivers...

 

Base System Devices...

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp60501-61000/sp60769.exe

 

1st Unknown:

 

This package provides HP 3D DriveGuard for the supported notebook models and operating systems. HP 3D DriveGuard receives notifications from the integrated accelerometer and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage if the notebook is accidentally bumped or dropped.

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

 

2nd Unknown:

 

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

 

ftp://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

You need these drivers...

 

Base System Devices...

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp60501-61000/sp60769.exe

 

1st Unknown:

 

This package provides HP 3D DriveGuard for the supported notebook models and operating systems. HP 3D DriveGuard receives notifications from the integrated accelerometer and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage if the notebook is accidentally bumped or dropped.

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

 

2nd Unknown:

 

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

 

ftp://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

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