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‎05-10-2019 01:30 PM

HP Recommended
Product: Pavilion 7265NGW
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

I have problems with keyboard keys on my laptop keyboard. Its about keys "i" and number 8. With all other keys I dont have any problems. I was tought that this is about filter keys, but it is not. Sometimes its work without any problems, but sometimes I have big problems with this 2 characters (2 keys "i" and number "8"). What to do? 

 

Thank you. 

1 person had the same question
1 REPLY 1

‎05-11-2019 02:56 PM

HP Recommended

@NemanjaG


Welcome to HP Community
 

I suggest you run a Keyboard Test to confirm the Hardware Functionality

 

- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Keyboard

 

Keep me posted 😊

KrazyToad
I Am An HP Employee

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