problems with victus 16

[federicoperitor]

my victus notebook 16 doesn’t turn on

[Garp_senchau]

@federicoperitor, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Remove devices and perform a hard reset

To determine whether you need to contact HP or troubleshoot startup issues, perform a hard reset.

Turn off the computer.

Disconnect the AC adapter.

Remove memory cards from the card reader slot.

Disconnect all nonessential devices such as printers, scanners, external hard drives, and USB flash drives.

With the AC adapter unplugged, press and hold the power button for approximately 20 seconds.

Reconnect the AC adapter, and then turn on the computer.

Refer to this guide for further troubleshooting steps: HP PCs - Computer does not turn on, start, or boot | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,