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- probook450g8 - can't charge laptop battery via USB type-c

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12-12-2022 04:20 AM
I'm trying to charge my laptop's battery via usb type-c from a power bank, but it refuses to accept a charge.
The description of the laptop claims PowerDelivery support on the USB type-c port. Laptop power supply 20v 45W.
Powerbank - Xiaomi Mi Power Bank 20000mAh USB-C 50W
Cable - UGREEN US355 USB Type-C to USB Type-C 100W Gen2 5A
Need your help. What's wrong?
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Accepted Solutions
01-11-2023 03:34 PM
UPD
Not confirmed.
In fact, the reason was in the powerbank.
I came across a fake that did not support the declared 20 volt mode.
With the replacement of the powerbank with a real one, everything returned to normal.
As a result, my laptop can still charge via type-c from a powerbank.
In any case, thanks for the reply!
12-12-2022 07:23 AM
Charging power Input at the USB Type-C PD port will be only with compatible USB Type C smart power adapters.
As far as I am aware, only HP's specific Smart 45 W and 65 W USB Type-C power adapter is compatible and not a third party power bank. If you use something else you may see the incompatible power supply message
Your notebook's Maintenance & Service Guide
http://h10032.www1.hp.com/ctg/Manual/c06937055.pdf
The HP Smart Power adapters below are compatible with your notebook (see ch 3 page 23, table 3-4)
45 W. nPFC, USB-C, 3 pin 934739-850
45 W, nPFC, USB Type-C, 1.8 m (6 ft), 3. pin L43407-001
65 W, nPFC, USB-C, 1.8 m (6 ft) L67440-001
Your notebook's SMB bus is not recognizing the third party powerbank as being compatible with your notebook's voltage requirements.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
12-12-2022 11:43 AM
Hey Erico!
Thank you for your answer!
It's a pity. Many laptops from other manufacturers do not have these limitations, and I did not expect such problems with my ProBook450G8. On the net, you can find many cases of successful use of laptops with power banks. I am from Ukraine, and now it is really critical for me to increase the autonomy of my working laptop.
But now I know what to do and how to choose my next laptop 🙂
Thanks again!
01-11-2023 03:34 PM
UPD
Not confirmed.
In fact, the reason was in the powerbank.
I came across a fake that did not support the declared 20 volt mode.
With the replacement of the powerbank with a real one, everything returned to normal.
As a result, my laptop can still charge via type-c from a powerbank.
In any case, thanks for the reply!