• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-29-2019 07:09 AM - last edited on ‎04-29-2019 08:53 AM by Retired

HP Recommended
Product: 15-Da0021ne
Operating System: Microsoft Windows 10 (64-bit)

Please clarify, Why my laptop HP 15-da0021 ne, SN [edited], Prod ID 4PM97EA#ABV processor Intel Core(TM) i5-8250U CPU @ 1.6 GHz 1.8 GHz differs from your web site info/shows that Intel® Core™ i5-8250U (1.6 GHz base frequency, up to 3.4 GHz with Intel® Turbo Boost Technology, 6 MB cache, 4 cores) for the same?

1 REPLY 1

‎04-29-2019 07:17 AM

HP Recommended

Hi,

The Processor is the i5-8250U

So, it is the same processor. The base clock is 1.6GHz, yours is showing 1.6GHz or 1,8GHz base clock.

The turbo boost technology will be automatic up to 3.4GHz when needed.

 

Hope it helps,

David

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.