• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ENVY x360 Laptop - 15m-ed0013dx

The Print Screen doesn't work on my Envy laptop. I've tried simultaneously hitting the window key and prt sc (which is on the shift key) and nothing happens. I've also tried the fn+prt sc keys, alt+prt sc, and ctrl+prt sc - nothing happens . Please help

1 REPLY 1
HP Recommended

@Marla25 

 

Windows 11 works slight difference from others. Please use

 

1. Use Fn+Prt Sc, screen should dim a bit,

2. Select the area you need to take,

3. Now you can paste to Paint and save. You can also paste direct to Word, Mail or other apps.

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.