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HP Recommended

"Hello,

I forgot the BIOS administrator password on my HP EliteBook 540 G3 laptop and I can no longer access the BIOS settings. I tried several methods to reset the password, such as removing the battery and CMOS battery, but without success. Do you have any advice or steps to follow to bypass or reset the BIOS administrator password?

Thank you in advance for your help."

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The forum Rules of Participation that you and I agreed to.  (see section 4.d)

Unfortunately, your request falls in that section, so we are not permitted by HP to assist you.

To ensure a safe and productive community, we ask that you observe these rules:

1. Be respectful. Respect your fellow users by keeping your tone positive and your comments constructive. Good or bad, your experiences are always welcome as long as they are offered in a courteous way. Respect people's time and attention by providing complete information about your question or problem, including product name and model number. People like helping those who ask good questions.

2. Be relevant. Make sure your contributions are relevant to this community and to the specific category or board where you post. If you have a new question, start a new thread rather than interrupting a conversation. Solicitations inviting members to join, participate in, or buy something are never relevant.

3. Obey the law and keep your word. Don't post anything that would violate any law, or any contractual agreement that you have made.

4. Protect privacy - yours and others'.

a. Don't share anything about yourself that you would not want to see on a road-side billboard.

b. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly

c. Do not allow someone you don’t know to remotely take control of your computer.

d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

 

Contact HP directly or call or arrange an appointment at an HP authorized Service Center.

 

You will need to provide proof of ownership for a request  like this



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

4 REPLIES 4
HP Recommended

The forum Rules of Participation that you and I agreed to.  (see section 4.d)

Unfortunately, your request falls in that section, so we are not permitted by HP to assist you.

To ensure a safe and productive community, we ask that you observe these rules:

1. Be respectful. Respect your fellow users by keeping your tone positive and your comments constructive. Good or bad, your experiences are always welcome as long as they are offered in a courteous way. Respect people's time and attention by providing complete information about your question or problem, including product name and model number. People like helping those who ask good questions.

2. Be relevant. Make sure your contributions are relevant to this community and to the specific category or board where you post. If you have a new question, start a new thread rather than interrupting a conversation. Solicitations inviting members to join, participate in, or buy something are never relevant.

3. Obey the law and keep your word. Don't post anything that would violate any law, or any contractual agreement that you have made.

4. Protect privacy - yours and others'.

a. Don't share anything about yourself that you would not want to see on a road-side billboard.

b. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly

c. Do not allow someone you don’t know to remotely take control of your computer.

d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

 

Contact HP directly or call or arrange an appointment at an HP authorized Service Center.

 

You will need to provide proof of ownership for a request  like this



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Je suis nouveau et je maitrise pas encore ce forum. Merci quand même pour toutes les informations. Cordialement.

HP Recommended

You are very welcome.

 

I understand that you are new to the forum.

 

It was unfortunate that we could not help you with that specific type of request.

 

I don't like being the bearer of bad news, but that was all that I had in this particular circumstance.

 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

J'ai le même problème avec un Probook 650 G1 et, outre retrouver le mot de passe ou le réinitialiser/supprimer, je voudrais surtout réactiver le bootage sur le disque dur car il est désactivé et cela m'embête un peu.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.