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HP Notebook - 15q-dy0001au
Microsoft Windows 10 (64-bit)

PRODUCT NAME  HP Notebook - 15q-dy0001au

PROCESSOR- AMD E2-9000e RADEON R2, 4 COMPUTE CORES 2C+2G 1.50 GHz

I want to know what is my maximum ram capacity(8gb?16gb?32gb?) 

I also would like to know if my laptop is single channel or dual channel 

2 REPLIES 2
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@ashad2 

 

Its specs

 

                https://support.hp.com/in-en/document/c06204071

 

It only has ONE slot of RAM and supports 8GB max. No dual channel

 

Regards.

BH
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but on the cmd prompt when i type with wmic memphysical get maxcapacity its comes 64gb after dividing 

if this is not my max ram capacity then tell me how can i find it ?

also could you provide me with a single channel ram link or name.

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