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1 REPLY 1
06-11-2019 12:29 PM
Its DDR4-2400 SO-DIMM. When you ask how long it is I think you are asking the size of the module. It's laptop DDR4 memory like this:
260-pin SO-DIMMs (DDR4 SDRAM), 69.6 mm (2.74 inches) wide and 30 mm (1.2 inches) high
Your laptop can use up to 2 x 16 gig modules for a total of 32 gigs.
The above link will sell you 4, 8, 12, 16 gigs or 32 gigs
Let us know if you need help installing.
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