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HP 15.6 inch Laptop PC 15-d5000 (4V9Y1AV)

i have a hp 15s 1235u i5 12th gen which is 8gn ram can i upgrade the the ram ? how to know how much does my laptop support and which is the best compatible with it ?

1 ACCEPTED SOLUTION

Accepted Solutions
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@SagarSs2 

 

Please use the following way to find out the amount of RAM it supports

 

1. In the search box, search for cmd and click Run as administrator.

    This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

    From here, it will show the maximum RAM capacity your PC's motherboard can support.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

3 REPLIES 3
HP Recommended

@SagarSs2 

 

Please use the following way to find out the amount of RAM it supports

 

1. In the search box, search for cmd and click Run as administrator.

    This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

    From here, it will show the maximum RAM capacity your PC's motherboard can support.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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hey i found it is 32gb but can you please give me advice on which company or which model ram would be best for my laptop

HP Recommended

@SagarSs2 

 

The best one is using SAME brand and specs of the existing RẠM A tool called CPU-Z will tell you. For example

 

        840 RAM.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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