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‎08-07-2019 12:13 PM

HP Recommended
Product: B5Z48UA
Operating System: Microsoft Windows 10 (64-bit)

I upgraded my ram & it is not seen on my Pavilion g7 AMD A6 

 

3 REPLIES 3

‎08-07-2019 12:36 PM

HP Recommended

Upgraded from what to what and using what kind of memory?

Was this reply helpful? Yes No

‎08-07-2019 12:55 PM

HP Recommended

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sorry not much info given.

My system BIOS  updated to F.2A

Product Number
B5Z48UA
Microprocessor
3.0GHz/2.6GHz AMD Dual-Core A6-4400M Accelerated Processor
Microprocessor Cache
1MB L2 Cache
Memory
4GB DDR3 SDRAM (1 DIMM)
Video Graphics
AMD Radeon HD 7520G Discrete-Class graphics
Video Memory
Up to 2036MB total graphics memory
Hard Drive
640GB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
Multimedia Drive
SuperMulti DVD burner
Display
17.3-inch diagonal HD+ BrightView LED-backlit display (1600 x 900)
Network Card
10/100BASE-T Ethernet LAN (RJ-45 connector)
Wireless Connectivity
802.11b/g/n WLAN
Sound
Altec Lansing speakers with Dolby Advanced Audio v2
Keyboard
Full-size island-style keyboard with numeric keypad
Pointing Device
Touchpad with on/off button and precision multi-touch gesture support
PC Card Slots
Multi-format digital media card reader for Secure Digital cards and Multimedia cards
External Ports
  • 2 SuperSpeed USB 3.0
  • 1 Universal Serial Bus (USB) 2.0
  • 1 HDMI
  • 1 VGA (15-pin)
  • 1 RJ-45 (LAN)
  • 1 Headphone
  • 1 Microphone 
It is a 64 bit operating system , windows 10 [1903] 64 bit
It has 2 memory slots & came with 1 x 4 gb Mylon tech. ram. I purchased the same to upgrade to 8 gb total but system info is only showing 4 gb? 
I ran CPU-Z and it is showing both slots 2x4 =8 gb !
I have been puling my hair out trying to figure this out!
Thank you in advance for any info!
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‎08-07-2019 01:15 PM

HP Recommended

What does the BIOS say? What about task manager?

 

Have you tried msconfig and see if maybe you have a maximum boot memory set?

 

See solution 7 here:

 

https://windowsreport.com/windows-10-isnt-using-all-ram/

 

 

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