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Locked

‎07-24-2019 06:39 PM

HP Recommended
Product: HP Pavilion Notebook -17-g121wm
Operating System: Microsoft Windows 10 (64-bit)

hi there,

i need to remove bitlocker in order to install the newest updates.  I don't want to mess anything up. Please help. Thanks

1 REPLY 1

‎07-27-2019 03:55 PM

HP Recommended

@SatchelWitch19,

 

Welcome to the HP Support Community!

 

You will not be able to remove BitLocker completely from your computer. However, you can suspend it or disable it.

 

Follow the below steps to disable BitLocker.

  1. Open the Search bar and type Manage BitLocker. Select the Manage BitLocker from the menu.
  2. This will open the BitLocker window, where you will see all your partitions and you can either select to suspend BitLocker or completely disable it.

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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