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- replace azerty keyboard by qwerty for hp envy x360 15 bp101n...

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01-31-2019
06:39 AM
- last edited on
01-31-2019
08:34 AM
by
kevin-t
Hi HP team
I need to replace my German QWERTZ KB on my HPx360-15 by a french AZERTY KB.
Would you be able to tell me where to order it please ? For EU shipment.
Tks!
01-31-2019 03:31 PM
I get the feeling you think this is a simple replacement, but it is anything but. This is the part you need:
02-03-2019 01:04 AM
Hi
On mine (Envy X360 15) it seems that the keys are detachable, I can pull out the "space" key and see it's mounted on edges.
Can HP service procide me with set of keys for French language ?
Tks
@Huffer wrote:I get the feeling you think this is a simple replacement, but it is anything but. This is the part you need:
For use in France 934640-051The keyboard comes together with the whole top cover. You will not find instructions in the manual for replacement. The keyboard/top cover is a resudual part meaning you completely disassemble the laptop, removing the motherboard, etc. and the top cover is what you have left. Also, the part is going to be very expensive. We can work with you to explain but I wanted to be sure you understood what is involved.
02-03-2019 10:58 AM
Dear Huffer
Thanks for trying but your answer is contradicting an HP service employee here in the forum who stated that this is possible (fyi the French keyboard and the German kb are absolutely identical in keys dimensions, and this is the 2nd time you are providing a totally wrong assessment to my question, as the keys are clipped and yes they can be changed). I do understand you are trying to help, but i need an HP customer service employeee to reply me
Can HP supply me with the French keys to replace my German kb on a x360 15
02-03-2019 12:15 PM - edited 02-03-2019 12:21 PM
I checked your posts under this screen name and I do not see where any HP Service employee has responded but maybe you are posting under multiple screen names. If you have the attention of an HP employee I will leave you to their attentions. Good luck.
02-03-2019 01:52 PM
Again your post did not provide any solution, ! stop it !
Hello HP community
Does anyone has experience with changing snap on keys to modify a envy x360 15 kb layout? And knows where I can buy the keys and eventually has a tutorial on how to do this properly ? Does HP sells such keys set as I saw in a different post and where to but it on the hp site? Tks