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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- replace keyboard??

Create an account on the HP Community to personalize your profile and ask a question
06-27-2025 07:51 AM
Hi @itslynda,
Welcome to the HP support community.
I understand you want to fix the keyboard issue. Please note: HP Pc factory warranty will not cover any damage or burnt caused by user on the product, to fix the product the repair will be on a fee based support so to check the warranty details and cost do share the pc details via Private message so we can try to check and help you better.
Please help us with your HP unit serial number or the product number in a private message for further assistance.
Here is the link to find the product Serial number: - Click here
To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.
VikramTheGreat
HP Support