replacement case

[KeyApollo]

I've had my computer since about 2019 (I think) and it is still working very well. However the case around the hinges have cracked from years of opening and closing it rather carelessly. Id like to avoid buying a new laptop if I can, because mine still does everything I need and more, but I'm really worried about completely breaking it by continuing to use it in its current condition. 

I checked the replacement parts website for HP, but I cant really make heads or tails of what the parts mean. The bottom case is cracked in both of the back corners and the back right corner on the inside above the keyboard. And I have no idea where to get a replacement. 

Unrelated to the corners being cracked, the disk port is broken, I think it still works it just... fell out... and I taped it back in, so I'm hoping that the case replacement will help me fix that. 

Does anyone know where I can get a replacement case? Thanks!

[zoey7886]

@KeyApollo, Welcome to the HP Support Community! 

We're here to help you tackle that replacement case! Don't worry, we've got your back! 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Regards,