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‎03-24-2018 07:49 PM

HP Recommended
Product: HP ENVY x2 Detachable PC 15
Operating System: Microsoft Windows 10 (64-bit)

HP ENVY x2 Detachable PC 15

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-25-2018 09:21 AM

HP Recommended


Keyboard:
Part No: 783099-001
Description: KEYBOARD SC MOONSTONE GRAY ISK TP BL W/BATT US

View solution in original post

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4 REPLIES 4

‎03-24-2018 10:14 PM - edited ‎03-24-2018 10:15 PM

HP Recommended


Exact product number/full model name of the notebook?

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‎03-25-2018 08:43 AM

HP Recommended

Thank you for your rapid response, Provost.  The product name is HP ENVY x2 Detachable PC 15.  And the product # is J9J38UA#ABA.  I think the "batteries" are dead in my original keyboard, there is no response what so ever.  I don't use this machine much so I don't want to buy one from HP at some $200.00.  I am looking for a suitable replacement.

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‎03-25-2018 09:21 AM

HP Recommended


Keyboard:
Part No: 783099-001
Description: KEYBOARD SC MOONSTONE GRAY ISK TP BL W/BATT US

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‎04-09-2019 01:47 PM

HP Recommended

SOLVED, INSIDE OF THE ARMREST PART OF THE DETACHABLE KEYBOARD IS A SMALL SQUARE LIPO BATTERRY NUMBERED

AHB 295968PS    3.8V 1500MAH. IT IS REPLACEABLE. ITS HARD TO GET TO . U HAVE TO USE A KNIFE AND SLICE OPEN THE BOTTOM SEAM LENGTHWISE AND PEEL BACK THE YELLOW PLASTIC COVER , THEN YOULL SEE THE BATTERYthumbnail1.jpgthumbnail2.jpgthumbnail3.jpgthumbnail4.jpgthumbnail5.jpgthumbnail7.jpgthumbnail8.jpgthumbnail9.jpg

1 person found this reply helpful
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