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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Are you sure that the product name is 17-j185nr?
The only laptop I find in the HP portals is a HP ENVY 15-j185nr Notebook PC.
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