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HP ENVY x360 - 15t-cn100 CTO

I need a new battery, but repair shop tells me only HP can replace it and I cannot find any information on HP support on what to do on getting it replaced. My HP ENVY x360 - 15t-cn100 CTO is out of warranty.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Ginny12 

 

Manual

 

            http://h10032.www1.hp.com/ctg/Manual/c06297488.pdf

 

Part is N/A from HP

 

             https://partsurfer.hp.com/partsurfer?searchtext=L43267-005

 

Please use part number on page 20 (item 19). You can buy from some online stores such as Amazon, Newegg .... eBay

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

@Ginny12 

 

Manual

 

            http://h10032.www1.hp.com/ctg/Manual/c06297488.pdf

 

Part is N/A from HP

 

             https://partsurfer.hp.com/partsurfer?searchtext=L43267-005

 

Please use part number on page 20 (item 19). You can buy from some online stores such as Amazon, Newegg .... eBay

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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