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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- replacing key type

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02-21-2020 12:00 PM
I'm trying to order replacement keys for my HP Pavilion 15-cw1xxx keyboard but it wants to know what key type when ordering. HC07 or HC53? What is the difference and how do I know which key type to choose
02-24-2020 05:02 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that you want to order replacement keys for the keyboard.
Don’t worry, I assure you I will try my best to get this sorted.
I would like to inform you that HP doesn’t replace individual keys on the keyboard and usually replace the entire keyboard.
I recommend you contact support and they will assist you in this regard.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee