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‎10-22-2022 03:04 AM - last edited on ‎10-22-2022 08:49 AM by Retired

HP Recommended
Product: HP Notebook 15-dy1023dx
Operating System: Microsoft Windows 11

i already have a case number. what is the next thing to be done. 

Category:
1 REPLY 1

‎10-22-2022 06:52 AM

HP Recommended

@Maplephil 

 

Welcome to the HP Community Forum.

 

I am sorry this happened.

 

As you know, the list of what you can do "after the fact" is limited to what you can control.

 

For example,

  • Contact the local authorities.
  • Contact your homeowners or renters insurance agent - ask for advice, perhaps submit a claim.
  • Change your passwords for all accounts that were on the device (in case the thief gains access).
  • IF you find your computer listed "for sale" online -- do NOT, under any circumstances, contact the seller -- contact the police.
  • If you had purchased and installed anti-theft security software, contact the security software support staff.  Example of this type of software: 

    Search for "Absolute" or  "Absolute Home & Office"

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

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