right ctrl key gives '/'

[SybeD]

After repair by HP (new motherboard) my right ctrl key types '\'.  Could not find any discussion in this community with a solution. Changing the keyboard to a different language / layout did not solve it. Sorry for my ignorance if it's a very simple problem. Tnanks!

[Irfan_06]

Hi @SybeD,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop keyboard.

Kindly refer to the steps on this link and let me know if that fixes the issue.

Also, Update the BIOS for your PC by clicking on the link.

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support