• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
hp 745 g6
Microsoft Windows 10 (64-bit)

hello, I was having a problem with my HP 745 g6 related to the battery so it does not work anymore, so if I removed the inlet battery from the laptop would it run, or do I have a problem

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Most notebooks will run without the internal battery installed, and you are lucky that your notebook has a RTC battery to maintain the BIOS settings.

 

Most notebooks that have internal batteries do not have RTC batteries and the main battery also serves as the RTC battery.

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Most notebooks will run without the internal battery installed, and you are lucky that your notebook has a RTC battery to maintain the BIOS settings.

 

Most notebooks that have internal batteries do not have RTC batteries and the main battery also serves as the RTC battery.

 

 

HP Recommended

thanks a lot,

I will try now to remove the inlet battery and use the laptop because it is bulging now and I am afraid that will affect other components in the motherboard.

regards

HP Recommended

You're very welcome.

 

Yes, that is an excellent idea to remove the battery before the swelling seriously deforms other parts.

 

Here are some resources to help you:

 

The service manual:

 

Maintenance and Service Guide HP EliteBook 745 G6 Notebook PC

 

The service teardown video:

 

Removing & replacing parts for HP EliteBook 745 G6 | HP Computer Service - YouTube

 

And last but not least, this link for how to get the most life out of your notebook's battery after you buy a replacement:

 

HP Notebook PCs and Chromebooks - Improving battery performance | HP® Customer Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.