sandisk ssd keeps disconnecting.

[Psilocybin360]

Hello, I've got a problem with my laptop's internal sandisk sata ssd..it keeps disconnecting, I've tried reseating it but then it'll disconnect itself once i started using it (i'm using it as a storage drive, and to install my games from), its brand new and healthy upon checking crystaldisk info..also ran chkdsk before it disconnects and didnt get any error from it.

i cant update its firmware since on the manufacturer website of sandisk, the firmware they provide is solely from microsoft, of which i've already checked thru windows update and my 

[erico]

HP has produced and brought to market more than a thousand different models of notebooks and desktop PCs over the years.

It is difficult to help you if we don't know the hardware configuration of the laptop that you own.

Method #1: If the notebook will boot into Windows, you can retrieve your Product Number by pressing Fn + Esc key.

Method #2: Press the power button and immediately tap the F10 key to invoke the BIOS. In the Main section, you will find the Product number or Product ID. Post that in your next reply in your thread.

Method #3: Press the power button and immediately tap the F2 key.

Method #4: If powering on is not an option, take a look at the bottom of the laptop for the label with the product name and product number. For a desktop look at the rear for the label.

If your laptop has HP Hardware Diagnostics UEFI version 10.3.0.0, there is a System Information section that also has the Product ID.
We need that information, along with the installed Operating System information to help you.