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‎10-25-2022 11:46 AM

HP Recommended
Product: HP Pavilion - 15-cs3007tx
Operating System: Microsoft Windows 11

my laptop has a vertical blue line and I got to know it is not a software problem and i have an external warranty and want to repair it how do i  use it

Category:
1 REPLY 1

‎10-25-2022 04:15 PM

HP Recommended

Hello @de_d 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Double check with external monitor connected via vga/hdmi cable.

Do you have the same error pattern on external monitor ?

 

- Power off external monitor

- Connect vga/hdmi cable

- Power on external monitor

- Power on notebook

 

(2) Please report your results

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