screen popping out of laptop

[Rune_Sandr]

HP Pavilion X 360, model #15-br158cl
bottom right of screen popped out of frame while opening to standard position
owned laptop for just 2 years

but have only been using for 1.5 years

laptop has never been dropped or jolted against anything.

based on the plethora of forum posts about this problem,

definitely a design/manufacturing issue with this model.
Laptop is still functioning, and screen did not crack,

but now I cannot travel with it and use it for work as intended.

It is my hope that HP will do the right thing and fix it for free

so that I can leave them a good review on the Better Business Bureau site,

and continue to use their products instead of switching to Apple.Bottom right corner of screen popped out of frame.

[KrazyToad]

@Rune_Sandr

Welcome to HP Support Community

I understand your concerns and frustrations

I will escalate your case to HP's regional escalation team and a case manager will get back to you

Please check your Inbox

Thank you

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