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screen popping out

HP Recommended
Hp Envy x360
Microsoft Windows 10 (64-bit)

I just got my Hp Envy  x360 a month ago and I have never dropped it so it’s beyond me how the screen is already popping out of the casing . I am soooo upset , I have only had for a MONTH! and it is even more upsetting that I can see that other people have had the same issue and it seems to be with the x360 laptops 

i am extremely disappointed as i have always used hp laptops and I trusted tgem

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HP Recommended



Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I see from your post that you are having issues related to your new HP Envy Notebook. Don't worry I'll do my best to help you with this.


I'm sending out a Private message with the information you need to get this sorted,

Please check your Private message icon on the upper right corner of your HP Forums profile 

Next, to your profile Name, you should see a little blue envelope, please click on it 


Keep me posted,

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

I am an HP Employee

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