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‎04-20-2020 05:11 AM

HP Recommended
Product: spectre x360 convertible 13-ac0xx

where can I get a spare part to replace the Touch screen on my above mentioned computer? What is part number for this part? Thank you

Gene

3 REPLIES 3

‎04-20-2020 05:21 AM

HP Recommended

Hi,

You should provide the exact model or product number of your machine 13-ac0xx is for a whole series of notebooks.

Model number

 

The whole display assembly comes as one part in those notebooks, On page 16 of the service manual, you can see the various compatible displays and their part number. With the exact model or product number of the notebook I can see which one you have at the moment.

Example, the FHD in natural silver has part number 918030-001

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313.TR1.TRC0.A0.H0.X918030-001.TRS...

 

On page 48, you can see the steps to replace the screen

http://h10032.www1.hp.com/ctg/Manual/c05357578

 

Hope it helps,

David

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‎04-20-2020 05:27 AM

HP Recommended

Hi there, the Product number: Z4Z21UA#ABA

Gene

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‎04-20-2020 05:53 AM - edited ‎04-20-2020 05:54 AM

HP Recommended

Ok Gene,

The model is 13-ac023dx

The screen is the one I mentioned above with part number 918030-001

Try an online search with the part number in your country to find a compatible display.

Hope it helps,

David

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