-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

Create an account on the HP Community to personalize your profile and ask a question
01-27-2024 06:51 AM
I hope you're well. I've lost a screw from my laptop's back panel. Could you please tell me what the correct screw size is ? The laptop model is DA9093D6-63BF-4FA7-97EE-BF22A01E2FB6. Your help is much appreciated. and also i need to know where to buy it from.
01-28-2024 03:35 AM
Hello.
Thanks for your reply. The Maintenance and Service Guide for your model, page 37, states that all seven screws on the bottom cover are M2.0 x 5.0 screws. So the screw is 5.0 mm long and the thread part is 2.0 mm wide - whether the screw has a flat or sunk top is not mentioned, nor is the thread pitch. I recommend unscrewing another bottom cover screw and using it as a template to hunt for a spare screw.
The same Guide also lists a screw kit for your laptop model, part number N13333-001 which covers all screw types in your laptop. Somewhat excessive for your case but will contain the missing screw as well.
Laptop screws can come loose with the mechanical stress, this is not unusual. The M2.0x5.0 screw size is very common in laptops - not only HP - so you could just salvage a screw from a scrapped laptop.