sd card reader not working on hp 15 touchsmart windows 10

[astrolaser01]

I have an HP Touchsmart 15- running windows 10 (64 bit). Im having an issue with the built in SD Card reader. It was working fine when i got the laptop, but it stopped working some time ago and I have not been able to get it fixed. I've tried almost everything. I've uninstalled and reintalled the driver several times. Even tried different kinds of drivers and still no luck.  the computer does not recognize when an sd card is inserted at all. it makes no sound. no messages pop up. Is as if i had not inserted anything. I've also tried different SD cards and still nothing. no response from the notebook whatsoever.

[praveen196]

@astrolaser01 Welcome to HP Community!

I have looked into your issue about your HP TouchSmart  Notebook and your SD card slot not working correctly.

Do not worry. I will try to fix the issue.

Here is a link to help troubleshoot the Memory Card reader. The section you need to look at is SDHC card locks up or the SDHC card cannot be read.

 You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook.

When performing a System restore please note remove any and all USB devices. Disconnect all non-essential devices as they can cause issues.

I would also check into the device manager to see if there is anything in there that shows a complication.

Keep us posted,

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