security lock on omen 17 does not allow lock to fully turn

[chadblaire]

Bought Omen 17 an100 and am trying to  use standard kensington cable lock. When inserted the slot prevents to lock from fully turning.

[TEJ1602]

@chadblaire, Welcome to HP Support Community!

Some HP laptops have a Kensington Nano slot, for which the correct lock is a Kensington Nanosaver or the HP-branded version of that lock, which one did you get?

Here's a related post that may be of use, check this out and let me know if you need anything else-https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Lock-Slot-Compatibilty/m-p/678...

Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[chadblaire]

According to HPs specs on a Omen 17 an100, it is a regular Kensington slot. I believe you cannot put a regular Kensington lock into a nano slot. I have a regular Kensington Microsaver cable lock (BV-CL-01 model). I believe it is a defective HP case.

I went to local computer shop and the cable works in all the other laptops. They did not carry nano (or any) cables lock so I could not test other cables. You cannot put a microsaver lock in a nano slot, right?

Here is spec from user manual for a 17t an188nr. "Security management: Kensington MicroSaver® lock slot"

Can't find a AN100 version of the specs/manual.

You tell me what kind of lock I need, HP employee.

[TEJ1602]

@chadblaire,

Thanks for replying!

For further assistance, please reach out to the HP Support in your region.

Hope this helps!

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!