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‎09-14-2025 10:25 AM

HP Recommended
Operating System: Microsoft Windows 11

can anyone point me to the set up for the hp l93571-b23 pen - there seems to be no support foat code on HP

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1 REPLY 1

‎10-25-2025 02:17 AM

HP Recommended

Hello ML_CHESTER ,

Thank you for reaching out. Regarding your query on set up of hp l93571-b23 Pen to Pro Book Laptop that you’re experiencing.


Kindly review the instructions as below :

-were there any hardware or software changes recently 

- share more details of the product like serial product numbers or complete model name

- We at HP do not encourage using 3rd party accessories or devices , hardware upgrades unless advised in any form of hp documentation

- Find all relevant guides and drivers from the support page here on best effort basis with the limited details that we have about the device  -

https://support.hp.com/us-en/document/ish_2518127-1269583-16

 

This will help us narrow down the cause and suggest the best fix

I am an HP Employee. Although I am speaking for myself and not for HP.
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