slow expensive laptop

[danilgor]

Why did my laptop begin to slow down after one month of use? From the welcome screen, where it’s tedious to enter a password, to the launch of Google, even Google sometimes freezes. all third-party programs have been removed from startup, so there is only a preinstalled antivirus, Microsoft protection, HP CoolSense, NVidia settings and HP Audio Switch. It is also impossible to work simultaneously in two large programs, such as Unity and Adobe Illustrator, which also slows down the system. Also, some keys on the NumPade sometimes click very loudly. What should I do? (Bought for 49 900 rub.)

[The_Fossette]

@danilgor,

Welcome to the HP Support Community!

I reviewed your post and I understand that the computer is not booting to Windows and you are getting a hard drive error.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you run a system test on the computer to make sure that there are no hardware issues. Follow the steps in the below article to run the system test.

https://support.hp.com/in-en/document/c04499777

If the system test pass, then I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-power-15-cb000-laptop-pc/15551388/model...

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!