some keys not working

[qaisar1]

my caps lock,N,B,F8,7 are not working properly.most of the time they wont work y pressing but if one start working other keys will also start to work.caps lock will work if pressed together with keys B,N. Do any one have solution to fix it

[asmita6658]

Hi @qaisar1

Welcome to the HP Support Community. I'd be happy to assist you with the Keyboard issue. 

Let's try these steps - 

1) In Windows, search for and open Device Manager.

2) Double-click Keyboards.

3) Right click on the keyboard drivers and click on uninstall.

4) Restart the computer.

If the issue still persists, try testing the hardware using these steps -

1) Shutdown the computer.

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.

3) Press F2 once.

4) Go to Component test.

5) From the list, run the keyboard test. 

You may also refer to this document - HP Notebook PCs - Keyboard Troubleshooting 

Hope this helps! Keep me posted. 

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Have a great day!